Effective Date: 1 January 2025
Company Name: Draaiberg Dienste
Location: Villiersdorp, South Africa
At Draaiberg Dienste, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or contact us.
1. Information We Collect
We may collect the following personal information when you interact with us:
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Name, contact number, and email address
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Vehicle details (make, model, service required)
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Any information you provide via our website forms, phone, WhatsApp, or in person
We may also collect non-personal information such as your browser type, IP address, and usage data to improve our website.
2. How We Use Your Information
Your information will only be used for:
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Responding to enquiries and providing quotes
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Booking and confirming vehicle services
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Communicating important updates or offers (with your consent)
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Fulfilling legal or regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
We may share your information only when:
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It is required to complete your service (e.g., parts suppliers)
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We are legally obliged to do so under South African law
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You have given us explicit consent
4. Data Security
We take reasonable steps to protect your personal information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights (POPIA Compliance)
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
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Request access to your personal information
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Ask us to correct or delete inaccurate details
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Withdraw your consent for marketing communication at any time
6. Cookies & Tracking
Our website may use cookies to improve user experience and analyse site performance. You can disable cookies in your browser settings.
7. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Draaiberg Dienste
Villiersdorp, South Africa
- +27 63 812 2810
- admin@draaibergdienste.com